FAQs

  • We want every Deep Eden experience to be perfect. If your candle arrives damaged, please reach out to us at [support@deepeden.co] within 48 hours of receiving your product, and we will gladly send you a replacement or assist you with a refund.

  • Yes, we want you to feel completely satisfied with your Deep Eden experience. If for any reason you’re not in love with your purchase, we offer a 30-day return policy. Simply reach out to us at [support@deepeden.co], and we’ll guide you through the process with care and ease.

  • At Deep Eden, we combine luxury with intention. Every product we create is designed not only to delight your senses but to help you establish meaningful daily rituals. We blend natural, eco-friendly materials with deep spiritual symbolism, offering products that transform both your surroundings and your inner state of being

  • Yes, all of our candles are hand-poured using 100% natural soy, coconut, and beeswax, free from harmful chemicals. We also use essential oils and eco-friendly materials to ensure that each product is kind to both you and the environment.

  • Our candles are infused with crystals and specific affirmations to enhance your manifestation practice. To get started, light your candle, take a moment to center yourself, and focus on the affirmations and intentions that align with your desires. Use the flame as a tool to channel your energy toward your goals. Our product guide offers more details on creating your manifestation ritual, and you can view our 'Journal' section for more detailed guidance aswell!

  • We encourage you to integrate our products into your daily routine, allowing them to serve as tools for mindfulness, relaxation, and spiritual growth. Whether it’s lighting a candle during meditation or enjoying the calming scents after a busy day, the key is to use them with intention.

  • We’re so glad you’re interested in joining our community! You can sign up for our newsletter at the bottom of our 'Home' Page to receive updates, exclusive offers, and insights on how to elevate your self-care and manifestation practices. You can also follow us on social media for inspiration and tips!

SHIPPING & RETURNS

Customer Support

At Deep Eden, every connection is meaningful. If you have any questions or need assistance, we’re just a message away. Reach out to us, and we’ll respond with the thoughtful care and attention that reflects the heart of our brand: support@deepeden.co

Order Issues:

If your order is damaged or incorrect, please contact us as soon as possible with your order number, and we’ll resolve the issue promptly. We want you to have a joyous and enlightening experience every time.

Shipping:

All Deep Eden orders are processed through Amazon, ensuring fast and reliable delivery straight to your door. Amazon’s trusted shipping service means your order is handled with care and efficiency, allowing you to track your package every step of the way.

Returns & Refunds

If your purchase isn’t everything you had hoped for, we offer a 30-day return policy. Simply email us at support@deepeden.co, and we’ll guide you through the return process with ease and care. Your experience with Deep Eden should feel as effortless as it is transformative.

CONTACT

We’re here for you! Whether you seek guidance, have a question, or simply want to connect, we invite you to reach out. Your journey with Deep Eden is our priority, and we’re always ready to assist you with care and intention.

support@deepeden.co